RedLightTreat Support
Contact Us
Questions about an order, product setup, shipping, returns or payment can be sent to our support team. We answer in English and keep support records for order safety.
Customer Support
Please include your order number, product name and the email used at checkout when requesting order support.
Business Hours
Support messages are reviewed Monday to Friday. Most messages receive a first response within 1-2 business days. Complex payment, delivery or warranty cases may require additional verification.
Merchant Information
Website: RedLightTreat.com. Brand: RedLightTreat. Merchant/legal entity for payment and bank transfer records: Haikou Xiyong Investment Co., Ltd. (??????????).
Product Use Notice
Our products are sold for home wellness and recovery routines. Information on this website is educational product information only and is not personal guidance.
Last updated: June 3, 2026.