Store Policy
Return Policy
We want every RedLightTreat customer to choose a recovery system with confidence. This policy explains return eligibility, timing, product condition, refund handling, and support contact options.
30-Day Return Window
Eligible items may be returned within 30 days of delivery. To start a return, contact us first so we can confirm eligibility and provide instructions.
Product Condition
Returned devices should be clean, complete, and include original accessories, manuals, packaging, and proof of purchase. Items damaged by misuse, unauthorized repair, or missing key accessories may not qualify for a full refund.
Refund Processing
After the returned item is received and inspected, approved refunds are issued to the original payment method. Bank and card processing times may vary by provider.
Shipping Costs
Original shipping charges and return shipping costs may be non-refundable unless the return is caused by our fulfillment error or a confirmed product defect.
Contact
Please use your order confirmation and checkout account details when requesting a return. Include your order number, product name, delivery date, and reason for return.
RedLightTreat products are wellness devices. They are provided for general wellness education and not a substitute for professional guidance. and are for general wellness routines.